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Admin

Location:	Cape Town, Western Cape, South Africa
Job Type:	Temporary
Posted:	12th Mar 2008
Closing Date:	9th Apr 2008
Posted By:	MWeb
Details:
Admin Job Outputs · Provide administrative support to the Membership Sales Call Centre team, to meet Minimum Performance Contract (MPC) deliverables · Assist in the distribution, correlation and management of applications, faxes and emails in relation to the Sales Management process · Managing administrative processes with regards to hardware distribution to MWEB clients · Maintaining relationships with external customers who form part of the Administrative function and meet Service Level Agreements (SLAs) · Produce reports and feedback to Call Centre Skills and Competencies · Meticulous attention to detail · Learning orientation · Pro-activity and initiative · Judgment / Problem-solving · Customer Service Orientation · Good communication and interpersonal skills · Deadline specific delivery a must · Excellent telephonic etiquette Qualifications and Experience · Prior administrative a must · Working knowledge of sales back end processes a must · Good working knowledge of at least one call centre telephony platform · Knowledge of MS Office · Database and capturing experience preferred

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