Admin
| Location: | Cape Town, Western Cape, South Africa |
|---|---|
| Job Type: | Temporary |
| Posted: | 12th Mar 2008 |
| Closing Date: | 9th Apr 2008 |
| Posted By: | MWeb |
| Details: | |
| Admin Job Outputs · Provide administrative support to the Membership Sales Call Centre team, to meet Minimum Performance Contract (MPC) deliverables · Assist in the distribution, correlation and management of applications, faxes and emails in relation to the Sales Management process · Managing administrative processes with regards to hardware distribution to MWEB clients · Maintaining relationships with external customers who form part of the Administrative function and meet Service Level Agreements (SLAs) · Produce reports and feedback to Call Centre Skills and Competencies · Meticulous attention to detail · Learning orientation · Pro-activity and initiative · Judgment / Problem-solving · Customer Service Orientation · Good communication and interpersonal skills · Deadline specific delivery a must · Excellent telephonic etiquette Qualifications and Experience · Prior administrative a must · Working knowledge of sales back end processes a must · Good working knowledge of at least one call centre telephony platform · Knowledge of MS Office · Database and capturing experience preferred | |
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