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French/Italian Customer Service Host
| Location: | CBD, Cape Town, Western Cape, South Africa |
|---|---|
| Job Type: | Permanent |
| Posted: | 21st May 2010 |
| Closing Date: | 18th Jun 2010 |
| Posted By: | Foreign Langauge Placements |
| Details: | |
| French/Italian Customer Service Host Foreign Language Placements is currently recruiting for an international client based in Cape Town, South Africa. Our client is offering an exciting career opportunity for fluent French speakers who have a passion for customer service and online marketing. They are looking for customer service agents who seeks to work within an online marketing environment that boasts a multi-national staff contingent. Responsibilities: · Responding to customer queries by telephone, email and online chats · Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment · Completion of tasks assigned during shift · Customer relationship building and management as well as cross selling of products and services · Problem solving tasks during shift · Handling and taking full responsibility for customer related queries · Excellent time management and adherence to schedule · Performing extra tasks given by managers / shift supervisors as required Requirements: · Fluent in French or Italian and English · Literacy in MS Office: Outlook and Excel, and good word processing skills · Strong written and verbal communication skills · Proven knowledge in the application of Customer Services Centre technical systems · Ability to apply new technologies and methodologies · Highly numerate · Good client relationship management skills · Excellent time management and adherence to schedule · Willing to work shifts where necessary · Pro-active, organised and strong personal drive | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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